DC Automation System Support Technician

Employer: Creekstone Farms; 604 Goff Industrial Park Rd. Arkansas City, KS 67005


This position will be responsible for supporting & maintaining a new state of art Customer Order Fulfillment Center. This Customer Order Fulfillment Center will eventually handle the storage, inventory and shipments of nearly 100% of the daily boxed beef produced at Creekstone.  


  • These System Support Technicians will be responsible for the following activities at the new Customer Order Fulfillment Center: 
  • Ensure that all the Material Handling Equipment (MHE) is operating within the guidelines established by Original Equipment Manufacturer (OEM) & the System Integrator (SI) and to ensure that ALL
    Safety Devices and Safety Systems are working properly.  
  • Provide support, troubleshooting, calibration, and preventive maintenance for all the MHE which is housed in a cooler environment (30 to 34 degrees Fahrenheit). 
  • Conduct daily observations & inspections of all the MHE. This includes following up and inquiring with each of the key Creekstone Operations personnel regarding each major Sub-System to collect their thoughts and observations regarding how
    the MHE is operating. 
  • Learn how to correctly utilize & interpret the various WES / WCS / PLC / HMI & System Visualization Screens and Reports in order to ensure the daily “health” of the system: 
    • Establish a daily archive of the base line reports for future reference and analysis 
    • Scanner Read Rates 
    • Various Sub-System Fault Reports 
    • Planned and Unplanned Repairs 
    • Replacement Part Orders  
    • Hours of Operation Per Sub-System 
  • Report to Creekstone Management any MHE that is not operating within the normal guidelines and receive direction on the required next steps to return the MHE to normal operations. 
  • Work with Creekstone Management to establish the timelines and priorities for any repairs or corrective actions that may be
  • Interact with the various SI Support Personnel (Internal & External) regarding any planned or unplanned System Changes /
    Repairs / Corrective Actions that may be needed: 
    • Provide detailed descriptions of any problems that may be occurring 
    • Closely collaborate with Internal & External Support Staff to determine when Hardware, Software, Mechanical, Electrical or Controls Changes can be made and provide SPECIFIC feedback to them regarding the effectiveness of these changes 
    • Clearly communicate to Creekstone Operations when there is a need for a System Change and what the deficiency is and what
      the desired result is from the planned System Change. 
    • Accurately document and communicate operational test results. 
    • Create graphical representations of daily, weekly, monthly system performance metrics & downtime.  
    • Make timely recommendations regarding possible technical design or process changes to improve efficiency, quality, or
      performance of the system. 


  • The ability to learn, understand, troubleshoot & support advanced control systems, which are highly computer-driven. 
  • The ability to learn, understand, troubleshoot & support the MHE that is made up of several parts:  
    • The mechanical system 
    • The sensing and actuation devices 
    • The PLC control systems and the PLC software functionality (NOTE: No PLC Programming Experience is required.) 
    • The WES / WCS Software functionality (NOTE: No Software Programming Experience is required.) 
  • The ability to maintain and make recommendations to improve automated processes 
  • The ability to work closely with several different engineering disciplines to effectively maintain and trouble shoot the new
    system (Mechanical, Electrical, Controls, Software) 
  • The ability to collaboratively “Problem-Solve”.  
  • The ability to become a strong analytical thinker in order to effectively and efficiently solve day to day problems. 
  • The ability to WORK SAFELY at all times per Creekstone Safety Standards and Protocols. 
  • The ability to work at times without direct supervision.
  • The ability and commitment to provide excellent & accurate communication to all stake holders.  
  • Basic to advanced understanding of the following;   
    • Programmable Logic Controllers (PLC’s) 
    • Photo Eyes, Sensors and Scanners  
    • Variable Frequency Drives (VFD’s)  
    • Solenoids, cylinders, and airlines 
    • How PLC’s & Computer Systems control per each major sub-system to effectively troubleshoot  
    • How major PLC’s, Scanners, Smart Devices & Computers are connected in the Creekstone Ethernet Network 
    • Bar Code Label Printers and Applicators 


  • 3 to 5 years plant mechanical maintenance  
  • 3 to 5 years plant electrical experience 
  • Training in vocational school, related on the job training experience, or an associate’s degree preferred 
  • Proficient with Microsoft Windows 
  • Computer hardware and software troubleshooting a plus 
  • PLC programming experience 
  • Attention to detail. 

**Positions available on 1st, 2nd and 3rd shift

To apply, click here.